A 2021 Executive Order amplified the focus on customer experience (CX) in the federal space. Our HX team is taking part in the discussion with the Digital Services Coalition to understand the difference between UX and CX and how to measure outcomes when it comes to customer experience.

Softrams is a 2024 OrangeSlices AI Elev8 GovCon Honoree! The Elev8 GovCon list recognizes Softrams as a government contractor that has shown outstanding results in key areas including exemplifying innovation, serving as a good partner, and investing in the betterment of our teams and clients.

In an era of software modernization, microservice architecture is the gold standard, but it should never be predetermined, especially if the domain is not well understood.