The shift from a paper-based collection system to a user-focused digital platform that supports application submission, communication, revision, and inter-team collaboration has been hugely successful and met with incredible gratification by all users. The serverless architecture has led to further cost savings, enhanced security, and simpler packaging and deployment.

The Centers for Medicare & Medicaid Services (CMS) continues to advance innovative payment and service delivery models to help move our health care system from one that pays for volume to one that rewards providers for keeping patients healthy, improving health outcomes and lowering costs.