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Delivering Human-Centered Digital Services to Lead the Way in Civic Tech
We apply industry best practices and a commitment to continuous improvement by consolidating our efforts into tangible results that are reshaping the digital landscape.
ABOUT
Our specialized digital services are reimagining and reshaping the digital landscape
We are honored to have these awards
We let our work speak for itself which has resulted in some noteworthy accolades for us. We are proud to receive this honor and continue to strive in our mission for excellence.
Our work exemplifies modern practices to deliver real results
We offer innovative technology solutions and build customer-centric services that are simple, intuitive, and usable across federal industries.
Our certified SAFe practitioners and trainers are globally recognized for their ability to support the transition of programs into Lean-Agile enterprises.
SERVICES
Our team of AI experts help organizations overcome challenges and achieve their objectives by leveraging AI, ML, advanced analytics, and MLOps.
We foster collaboration between data scientists, engineers, domain experts, and stakeholders to create effective AI solutions.
Case Study
Accountable Care Organization Management System (ACO-MS)
Client
The Centers for Medicare & Medicaid Services (CMS)
Industry
Healthcare
Services
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Custom AWS Cloud solutions.
Rapidly built.
Strategically deployed.
Our application modernization and AWS migration experience in federal environments benefit our customers with accelerated optimization by providing a low-risk transition and successful modernization.
Unlock the full potential of Salesforce with help from our experts.
Softrams is a trusted Salesforce consulting partner, empowering businesses to transcend boundaries and achieve new heights of success.
Our DSC partnership reaffirms we are stronger together
Softrams remains focused on its mission of bringing positive change. We believe in creating inclusive and equitable digital services to improve social and economic outcomes for all people through partnerships across civic ecosystems.
Alone we can do so little; together we can do so much
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Trendsetting Tailored Technology
Our intuitive technology is customized based on requirements, long-term needs, and aspirations. We infer from industry trends but also pride in how our tech sets new benchmarks to advance the IT industry.
Intuitive Ingenious Innovation
We are never satisfied with the status-quo and strive to build, develop, and iterate continuously. We are always looking for ways to improve; once we achieve our objectives, we look to innovate our work even further.
Data-Driven Design
We understand the evolution of digital design from user experience to a broader view that enables us to focus on the holistic journey, emotions, and perceptions of humans who drive our products., enabling
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CHALLENGE
Reimagining the Future of an Outdated Application
The Shared Savings Program expanded substantially within its first several years of operation, growing in scope to accommodate over 500 Accountable Care Organizations. As the demands surrounding the SSP increased, the legacy application began to show signs of depreciation. The legacy architecture had been built to utilize two data repositories, which needed to be kept in sync and were expensive to maintain. ACOs struggled to generate, manage, and maintain reliable process workflows using the system.
RESULTS AT A GLANCE
1.8B
in savings in 2022
10.9M
beneficiaries served by SSP ACOs
91%
average overall quality score
6
consecutive years of savings and high-quality care
1.8B
in savings in 2022
AWS SERVICES USED
Lambda, Elastic Compute Cloud (EC2), Batch, and Route53 are used to manage ACO-MS’ scalable, serverless environment.
AWS Elasticsearch, AWS Simple Storage Service (S3), Amazon Relational Database Service (RDS), AWS CloudWatch, and Amazon CloudFront are implemented to meet data demands.
API Gateway, AWS Secrets Manager, AWS Key Management Service (KMS), and Identity and Access Management (IAM) roles maintain a reliable and secure environment.
Amazon Elastic Container Service (ECS), Amazon Elastic Container Registry (ECR), Amazon EventBridge, and Amazon Simple Queue Service (SQS) to manage the microservices ecosystem.
They use our services
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