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Delivering Human-Centered Digital Services to Lead the Way in Civic Tech

We apply industry best practices and a commitment to continuous improvement by consolidating our efforts into tangible results that are reshaping the digital landscape.

ABOUT

Our specialized digital services are reimagining and reshaping the digital landscape

We are honored to have these awards

We let our work speak for itself which has resulted in some noteworthy accolades for us. We are proud to receive this honor and continue to strive in our mission for excellence.

Our work exemplifies modern practices to deliver real results

We offer innovative technology solutions and build customer-centric services that are simple, intuitive, and usable across federal industries.

Our certified SAFe practitioners and trainers are globally recognized for their ability to support the transition of programs into Lean-Agile enterprises.

SERVICES

Our team of AI experts help organizations overcome challenges and achieve their objectives by leveraging AI, ML, advanced analytics, and MLOps.

We foster collaboration between data scientists, engineers, domain experts, and stakeholders to create effective AI solutions.

Case Study

Accountable Care Organization Management System (ACO-MS)

Client

The Centers for Medicare & Medicaid Services (CMS)

Industry

Healthcare

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Custom AWS Cloud solutions.
Rapidly built.
Strategically deployed.

Our application modernization and AWS migration experience in federal environments benefit our customers with accelerated optimization by providing a low-risk transition and successful modernization.

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Unlock the full potential of Salesforce with help from our experts.

Softrams is a trusted Salesforce consulting partner, empowering businesses to transcend boundaries and achieve new heights of success.

Our DSC partnership reaffirms we are stronger together

Softrams remains focused on its mission of bringing positive change. We believe in creating inclusive and equitable digital services to improve social and economic outcomes for all people through partnerships across civic ecosystems.

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Alone we can do so little; together we can do so much

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WHO WE ARE

Our work exemplifies modern practices to deliver real results

About Us
Trendsetting Tailored Technology

Our intuitive technology is customized based on requirements, long-term needs, and aspirations. We infer from industry trends but also pride in how our tech sets new benchmarks to advance the IT industry.

Intuitive Ingenious Innovation

We are never satisfied with the status-quo and strive to build, develop, and iterate continuously. We are always looking for ways to improve; once we achieve our objectives, we look to innovate our work even further.

Data-Driven Design

We understand the evolution of digital design from user experience to a broader view that enables us to focus on the holistic journey, emotions, and perceptions of humans who drive our products., enabling

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CHALLENGE
Reimagining the Future of an Outdated Application

The Shared Savings Program expanded substantially within its first several years of operation, growing in scope to accommodate over 500 Accountable Care Organizations. As the demands surrounding the SSP increased, the legacy application began to show signs of depreciation. The legacy architecture had been built to utilize two data repositories, which needed to be kept in sync and were expensive to maintain. ACOs struggled to generate, manage, and maintain reliable process workflows using the system.

RESULTS AT A GLANCE
1.8B
in savings in 2022
10.9M
beneficiaries served by SSP ACOs
91%
average overall quality score
6
consecutive years of savings and high-quality care
1.8B
in savings in 2022
AWS SERVICES USED
Lambda, Elastic Compute Cloud (EC2), Batch, and Route53 are used to manage ACO-MS’ scalable, serverless environment.
AWS Elasticsearch, AWS Simple Storage Service (S3), Amazon Relational Database Service (RDS), AWS CloudWatch, and Amazon CloudFront are implemented to meet data demands.
API Gateway, AWS Secrets Manager, AWS Key Management Service (KMS), and Identity and Access Management (IAM) roles maintain a reliable and secure environment.
Amazon Elastic Container Service (ECS), Amazon Elastic Container Registry (ECR), Amazon EventBridge, and Amazon Simple Queue Service (SQS) to manage the microservices ecosystem.

They use our services

I think the industry is going to love the new module… it’s like a “Choose Your Own Adventure” app and seems like it will make things so much more streamlined for data entry and just managing multiple packages. Great job and very welcome improvements!

HPMS Plan User

“Thank you all for your dedication to making sure we capture necessary revisions and functionality improvements over the course of this RFA-to-web effort.............Finally, thank you…for being such generous partners with your time, understanding, and patience as this tracked our clearance process in parallel, which made for a tricky final few weeks.”

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TESTIMONIALS

I think the industry is going to love the new module… it’s like a “Choose Your Own Adventure” app and seems like it will make things so much more streamlined for data entry and just managing multiple packages. Great job and very welcome improvements!

HPMS Plan User

“Thank you all for your dedication to making sure we capture necessary revisions and functionality improvements over the course of this RFA-to-web effort.............Finally, thank you…for being such generous partners with your time, understanding, and patience as this tracked our clearance process in parallel, which made for a tricky final few weeks.”

Position, Company name

"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare."

Position, Company name

"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare."

Position, Company name

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